Choosing clinic management software can easily become challenging when you realise that there are many different products with various features to consider. So, how do you know which software is best for your practice? Here are seven points you can consider to help you evaluate a potential software solution that will maximise the success of your practice and streamline the daily tasks in your clinic:
Functionality
You want to make sure that you can deliver the best possible patient experience each time, so the software should empower you to do that. Make sure it will simplify scheduling, clinical workflow, accounting and billing, and access to your records and files.
Integrations
Think about the current technologies you are using in your clinic to find out which can be integrated with the clinic management software. Some solutions come with connectors that will sync with your accounting system and scheduling tools. It’s also possible to integrate with the claims portals of Workcover and Medicare.
Reporting
You want to spend less time finding files and analysing patient data, so make sure that the software can help you gain insights about your practice at a glance and that it provides an easier way to organise your documents with custom folders. You may also want to consider a solution with a reliable CRM system.
User experience
Look for clinic management software that is intuitive and easy to use, so you and your staff can spend less time learning how it works. It should simplify data entry, too. Look for a feature that lets users create invoices and billings anytime and anywhere, and a drag-and-drop feature that lets them upload new files and update patient records easily and quickly.
Cloud-based
This will enable you to use the software anywhere and anytime, from any web-connected device. So, you won’t have to worry about not having access to your files when you have to work remotely or from another computer.
No lock-in contracts
It should provide immediate access to the features and functions, with a flexible licensing model that can be scaled to suit the size of your practice.
Support
Make sure that the clinic management software is backed by a dependable support team. Choose a solution from a reputable service provider that gives access to all support resources and training guides.