Healthcare software for Allied Health, Medico Legal and more...
iinsight is a trusted Australian healthcare client management system, developed to support healthcare businesses and providers with in depth client management.
Better support for your clients
iinsight means superior client management and care for your clients.
Take on more clients
Increase client capacity for your business by saving time on tasks dramatically.
Reduce time spent on tasks
Our platform helps you to reduce time spent on tasks by at least 42+ hours per month per employee.
Who is our software for?
Our software is compatible with any business in allied health, and much more…
Australia's trusted healthcare software solution
iinsight has been operating since 2004 and has helped over 25,000 providers. iinsight’s platform is superior to pretty much all of the competition. Being a feature-diligent platform, we are constantly striving to deliver exceptional care and a product that enables our clients to take their business to the next level. Superior client management means less stress for you, so you can get on with what matters most, the care to your patients.
How do we provide exceptional healthcare software?
Easy Telehealth
Zoom and Teams integrations
Bulk Invoicing
Auto-populate, bulk create, bulk send.
Appointment Scheduling
Create, schedule, calendar view.
Reporting
Case, Financial and Employee/KPI reports.
Microsoft Office Exports
Export reports to office programs like word & excel.
Create Forms
Create onboarding and referral forms. Use on your website.
Case & Admin Notes
Create case & admin notes.
Billing
Easy billing. Bill clients with iinsight.
Timesheets
Track employee working hours.
On-Location and Travel
Record & bill in-home consults and travel.
Live Timer
Live Timer recording and billing.
Task Workflows
Map out tasks in workflows to achieve goals.
Check in from anywhere. Consultant travel and locational history
iinsight is available on the app store, playstore, any smartphone or tablet. Check in and check out of appointments anywhere. Track consultants movements throughout the day. With Location tracking history capability, your healthcare practice is sure to be compliant. Live timer tracking.
Multiple platforms and systems in use? Let us take the hassle out of it
iinsight integrates with many different tools commonly used in healthcare. Our 2-way sync with Xero means that you can bill and invoice in iinsight without having to go into Xero. Reconciliation also appears in iinsight. We sync with outlook for calendar appointments and emailing. Add funders like medicare to iinsight easily. Zoom and teams means telehealth is made easy.
Telehealth made easy.
Simply choose Zoom or Teams when creating appointments to create meeting links. When you create the appointment, an email will send to your client with the meeting link. Easy telehealth.
Manage all your funders with iinsight.
Manage all your funders with iinsight.
Easy NDIS client management regardless of NDIS stream.
iinsight supports NDIS client management regardless of how it's funded.
Self Managed
Whether the funds are managed by the participant or guardian.
Plan Managed
Where funds are managed by plan management providers.
Agency Managed
Where funds are managed by the NDIA.
Powerful Reporting
iinsight has the most powerful reporting features for healthcare providers. With the ability to export to Microsoft office apps and no additional charging for running reports, you’ll be sure to take your business to the next level.
Security, Compliance
& Peace of Mind
Take advantage of our many ISO Compliance Certifications when funding bodies require due diligence or security questionnaires from your organisation. Our expert assistance is provided at no extra cost.
Our Customers Love Us!
Trusted by 25,000+ providers
I have been using iinsight® now for almost 3-years. I can’t believe we didn’t do it earlier. I’ve been “bragging” about iinsight® since we signed on. iinsight® has saved us a complete administration position, which here in Canada is about $50,000 to $60,000USD a year, as well as countless hours on our part.
Arlene Ward
CEO / Founder, Genesis Rehab
Alison Bell
Business Operations Manager
“The time we spent on administrative and non-billable tasks was excessive prior to iinsight®”. We were paper based and we ‘doubled-up’ on many of our processes to ensure there were no errors. iinsight® has allowed us to spend more time working on billable tasks…
Ben Holden
Director
Before iinsight® we had a private network that was very tedious for all to use! My external staff reported that it was extremely slow, unreliable and almost impossible to work with. From the office end, it required an expensive and power hungry server to be running all…
Arlene Ward
Director
I have been reviewing the iinsight® website for literally years and only decided to explore further a few months ago. We have literally wasted hundreds of man hours in utilizing systems that were outdated and significantly more difficult to interface with…
Peter Scott
Managing Director
We are a national organisation that has been enjoying the benefits of the iinsight® product for more than 6 years. iinsight® has made a tremendous difference to the productivity of our consultants and our managers have easy access to real time data about…
Rachel
Business Manager
iinsight® has improved Nouvita’s invoicing and case management dramatically. Our team have always found the iinsight® support team to be helpful and responsive at answering our questions. We are pleased we took a leap of faith and transitioned to iinsight®…
Crystal Stavris
Executive Assistant
We have been using iinsight® for around 10 years now and the service and support has been outstanding. Every time I have had to reach out to Leon Chay and his team for assistance I have very kindly and efficiently been met with support and assistance…
Pricing
14 Day Trial
- Unlimited user licenses
- No restriction on the number of cases
- Access to online knowledgebase
- Access to online video tutorials
- Fully managed by iinsight®
Premium Subscription
Invoiced monthly
- Unlimited user licenses
- No restriction on the number of cases
- Access to online knowledgebase
- Access to online video tutorials
- Contracted service level agreements
- Suggest new features and enhancements
- Reporting engine
- Workflow engine
- Automated management & staff reports
- Invoice templates customisation
- Online support tickets
- Telephone support and dedicated project coordinator
- User training
- Assistance with system setup and configuration
- Migration from your existing systems
- 24 x 7 monitoring
- Data backup and off site storage
- Fully managed by iinsight®
Enterprise License
Organisations with 100+ users
Speak to our team
- Migrations from 3rd Party Legacy Systems
- Premium system setups – hit the ground running
- Software Development for Bespoke Projects
- Live System Training for your team
- Business Intelligence Report Building Services via Tableau and PowerBi etc
- All components of the Premium Plan: excluding "Unlimited User Licenses"
Xero Connector - 2 way synchronisation
- Automatic synchronisation of invoices from iinsight® to Xero.
- Automatic synchronisation of payments from Xero to iinsight®.
- Reduced double data entry and associated administrative costs.
- Free ongoing upgrades to the latest version of the iinsight® – Xero connector.
- Keep track of all transactions via dashboards, periodic messaging and daily reports.
What's included in your free demo
- In depth demonstration of iinsight
- Features walkthrough
- Questions answered
- Pricing
- Migration explanation and pricing
FAQ
Our pricing varies by country. We offer two licensing agreements for you to choose from, depending on your needs. Our Per User plan is based on the number of active users you have, while our Per Case licensing module allows for an unlimited number of users and is charged at a maximum once-off fee for the lifetime of the case. Please Click Here to view the pricing for your location. All of our plans include everything you need to run your business efficiently, with no extra charges for creating or running reports, or viewing billables and financials. The only additional fees would be if you choose to connect with an accounting software like Xero, which costs $25 per month, or if you choose to use our SMS function, which costs $10 per month for the phone number and 15 cents per sent SMS (with no charge for reply SMS). We strive to offer transparent pricin. Please feel free to contact us if you have any further questions or require assistance in selecting the right plan for your business.
Yes, our experienced migration team can move all your historical & current data into our high-quality cloud-based case management solution, ensuring there is no lose of data or having to manually inputting your data into the new system.
We understand that time is of the essence when it comes to implementing new software and getting your business operations up and running as quickly as possible. In terms of implementation time, the timeline can vary depending on the size and complexity of your business and the extent to which you want to customise the platform. However, our dedicated team will work closely with you to get you up and running as soon as possible. We’ll guide you through the onboarding process and help you get started with using iinsight® to manage your business operations more efficiently and effectively. To ensure a smooth transition to iinsight®, we provide comprehensive training and support for all our clients. Our support team is available to answer any questions you may have and provide guidance and assistance as needed.
Absolutely! Our software, iinsight®, is designed to be flexible and adaptable to suit the needs of a wide range of users, including sole traders. iinsight® provides a range of features that can be useful for sole traders, such as client management, scheduling, invoicing, and reporting. With our software, you can easily manage your clients’ information, track their progress, and generate detailed reports to help you monitor your business performance. iinsight® also offers a mobile app, which allows you to access your data and perform tasks on-the-go, making it easier to manage your business from anywhere. Our software is cloud-based, which means that you can access your data from anywhere with an internet connection, and you don’t need to worry about maintaining your own IT infrastructure. Additionally, iinsight® is fully customisable to suit your business needs, allowing you to tailor the software to your specific requirements.
Yes, our software, iinsight®, is designed to be well-suited for organisations and businesses working with the National Disability Insurance Scheme (NDIS) in Australia. Our software has been specifically tailored to help NDIS service providers manage their daily tasks, such as client management, invoicing, and reporting. iinsight® is a cloud-based software that allows NDIS service providers to easily manage and organise their clients’ information, track their progress, and generate detailed reports as required by the NDIS. With our software, you can streamline your administrative processes, reduce paperwork, and save time, allowing you to focus on delivering high-quality care and services to your clients. Additionally, iinsight® is fully customisable to meet the unique needs and requirements of your organisation or business, ensuring that you can optimise your workflows and improve your overall efficiency. If you have any further questions about how iinsight® can benefit your NDIS service provider organisation, please don’t hesitate to contact us. We would be more than happy to provide additional information and discuss how our software can help you meet your specific needs.
Yes, iinsight® allows for bulk invoicing and bulk emailing, making the invoicing and communication process faster and more efficient. You can create and send invoices and emails to multiple clients at once, saving you time and effort. You can create and send invoices to multiple clients at once. In addition, iinsight® integrates with accounting software such as Xero, QuickBooks, and Sage, ensuring that all your general ledgers and financial data to meet all funding bodies’ requirements. Once a payment is received, iinsight® will also automatically receive a remittance back. This eliminates the need for manual data entry, reducing the chances of errors and making the invoicing and payment process seamless. Additionally, you can set up automated reminders to ensure your clients pay on time. With iinsight®, you can streamline your communication and invoicing process, freeing up time to focus on delivering high-quality services to your clients.
Yes, iinsight® has a 2-way integration with Xero that syncs between the two platforms every 20 minutes, 24 hours a day, ensuring that your data is always up-to-date. The integration is fully automated and seamless, allowing for efficient management of financial data with minimal manual intervention. When a Xero recognises that a payment has been made, it automatically sends remittance advice back to iinsight®, ensuring that your financials are always accurate and up-to-date without the need for manual data entry or reconciliation. This integration offers a range of benefits, including reducing the potential for errors and streamlining financial data management. With iinsight®‘s integration with Xero, you can easily sync your financial data, such as invoices and payments, between the two platforms, and generate reports to help you monitor your business’s financial performance. This can save you time and improve your financial management processes.
Yes, during the Onboarding process the iinsight® team will set up your connection with Xero to give you a seamless 2-way integration with Xero & iinsight.
Yes, our experienced migration team can move all your historical & current data into our high-quality cloud-based case management solution, ensuring there is no lose of data or having to manually inputting your data into the new system.
Yes, iinsight offers phone support Mon-Fri 9am-5pm. In addition, iinsight has 24/7 ticketed support for around the clock assistance ensuring minimal disruption to your operations.
